I visited IKEA yesterday to pick up a couple of mattreses for my daughter. I had been there before but got lost in the labarinth of displays and passageways between departments.
This time we vowed not to get lost so paused for a cup of coffee from the self service merry-go-round - jostling for a place and with the paper cup under the wrong tube, losing some coffee down the waste tray before all was lost. Oh dear it wasn't a very big cup to start with and only half a cup left to drink. Never mind half a cup is better than none and just enough to wash down a waffle shared between us.
The place felt like a sea-going passenger liner but where was the crew ? Two guys on the check out till and one boy at the click and collect desk in the basement only the ones visibly present. We drove the car down to pick up the mattresses and looked at the QR code screen to find a number to be tapped into a different screen, before he could fetch the items. They soon arrived and identified correctly, but no paper receipt could be given us. That's all on line Sir err Madam. So we manouvred the car out towards the exit and thankfully soon away to the real world and home.
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